Privacy Policy

1. Information we collect

When you use Relok, we may collect:

• Account information such as your name and email address.
• Contact details including phone number and driver's licence country.
• Booking and trip history.
• Saved routes and preferences.
• Usage data such as the routes you search and view.

2. How we use your information

We use the information we collect to:

• Process and confirm your relocation requests.
• Communicate with you about your bookings and pickups.
• Personalise your experience and improve the Service.
• Comply with legal and operational obligations.

3. Sharing of information

We share your booking details with the relevant fleet operator so they can prepare the vehicle for pickup. We do not sell your personal information to third parties.

4. Data retention

We retain your information for as long as your account is active or as necessary to provide the Service and meet legal requirements. You may request deletion of your account data at any time.

5. Security

We take reasonable measures to protect your personal information using secure storage and transmission. However, no method of transmission over the internet is completely secure.

6. Your rights

You may access, correct, or request deletion of your personal information. To exercise these rights, contact us through the app.

7. Contact

Relok is developed and operated by JCH Technologies Limited, which is responsible for your personal data. For privacy enquiries, please contact us through the app.